Terms & Conditions Shipping Policy: Once item has been purchased, Australia Post tracking number will be provided to the customer. Postage is from Perth, Western Australia. We will do our best to assist you in resolving any postage delays, damages and undelivered items as per Australia Post limitations. Reasonable care is taken in packing and posting of your items.
Refunds As per WA Consumer Law (ACL) within Western Australian Jurisdiction. Contract terms for services / Cancellation / Return / Exchange Policies are outlined on your quotes & invoices.
Cancellation Policy for our workshops, classes & programs: Please note our bookings terms & conditions which become applicable once you make a booking. Any workshop cancellation you make within 7 days of the 1st workshop booked date incurs a 50% of total quote payable fee to cover your materials purchase, prep and pack costs and times. Please note your quotes are based upon minimum numbers and our agreed upon minimum participant numbers will be charged regardless of attendance. Thank you for your understanding.
Privacy & Our content We do everything possible to protect consumers information and online safety including use of anti-virus software and updating any cyber security across our technology. We request your permission to email you and provide you easy option to opt out at any time of our Mailchimp email mail list; should you sign up to our newsletter, we will only email you updates of our services and products. We only using Australia Post tracked postage. To collect any payments, this is via secure online method (PayPal) or as invoiced deposits to our account. Online workshops and meetings are by the pre-agreed use of ZOOM online video platform for online workshops. We are constantly following The Australian Guidelines for Electronic Commerce, updating our Privacy eCommerce and standard service delivery policies. We will use your provided email address that you have provided to us to only communicate with you in regards to your services or goods being provided. Our services and goods are suitable for adult use except where agreed upon in writing prior to any use/delivery and your care and supervision of children if you choose to is suggested highly recommended in using our services and goods. Healing India Creative Arts does its best in ensuring the information on our website is accurate, but we cannot be held liable for any information including our images not being read or interpreted as accurate. Any misuse or copying of our content contained in this website including stealing of our content and images is disallowed and subject to any governing laws which may apply. We reserve the absolute ownership of our website content. Please speak to Leisa for any further information.