We value our customers and are pleased to provide the following terms and conditions which become applicable upon acceptance of any quote provided to you. Please read through and advise of any questions, thank you, Leisa (Elizabeth) Antonio of Healing India Creative Arts: Terms & Conditions Shipping Policy: Once item has been purchased, shipping tracking will be provided to the customer. Postage is from Perth, WA. We will do our best to assist you in resolving any postage delays, damages and undelivered items as per Australia Post limitations. Reasonable care is taken in packing and posting of your items.
Refunds As per WA Consumer Law (ACL) within Western Australian Jurisdiction.
Other than these terms and conditions, any project specific Contract terms for services / Cancellation / Return / Exchange Policies will be outlined on your quotes & invoices.
Cancellation Policy for our workshops, classes & programs: Please note our bookings terms & conditions which become applicable once you make a booking/accept our quote. For Venues contracting my services: Any workshop cancellation you make within 14 days of the 1st workshop booked date incurs a 50% of total quote payable fee to cover your materials purchase and/or prep and pack costs and times including administration time spent on organising your workshop(s). For any cancellations you make within 21 days to 15 days of your 1st workshop date incurs a 25% of the total quote payable to cover administration and prep times and costs. For any cancellations made from the date of acceptance of your quote until 22 days prior to your 1st workshop date will incur a 10% of the total quote amount as an administration fee. Please note our agreed upon minimum cancellation dates/times and/or participant numbers will be charged regardless of your enrolments obtained/attendance. Thank you for your understanding.
For Individual Customers: Any workshop cancellation you make is non-refundable and a credit will be provided for attendance at future workshops. You may transfer your ticket to another person and ask them to contact us to ensure we have their registration. Thank you. Late unpaid outstanding invoices: Will incur an add 1% to your total invoice amount fee per week to cover our administration, account payable date and any other terms will be stated on your invoice and quote. Please read through these terms and conditions and also any terms and conditions and dates outlined on your quote and invoice to ensure you understand and are agreeable to our booking terms and conditions which become enforceable upon accepting our quote and/or making a workshop booking date. Privacy & Our content We do everything possible to protect consumers information and online safety including use of anti-virus software across our technology, by requesting your permission to email you and to opt out at any time via our Mailchimp Mail list should you sign up to our newsletter, by only using Australia Post tracked postage, by collecting payments via PayPal or as invoiced via Bank deposits to our account, by the use of ZOOM online video platform for online workshops, by constantly following The Australian Guidelines for Electronic Commerce, updating our Privacy eCommerce and standard service delivery policies. We will use your provided email address that you have provided to us to only communicate with you in regards to your services or goods being provided. We use Google Mail for this purpose. Our services and goods are suitable for adult use except where agreed upon in writing prior to any use/delivery. Healing India Creative Arts does its best in ensuring the information on our website is accurate, but we cannot be held liable for any information including our images not being read or interpreted as accurate. Any misuse or copying of our content contained in this website including stealing of our content and images is disallowed and subject to any governing laws which may apply. We reserve the absolute ownership of our website and training, workshops and course content. Please speak to Leisa for any further information. Please be reminded that any interactions across our Social Media pages and in workshops are observable by public and other attendees and are your responsibility to ensure you only disclose information that you wish others to know/see/read.
Website Accessibility Statement Updated: March 2021. General Healing India Creative Arts strives to ensure that its services are accessible to people with disabilities and has invested a significant amount of resources to help ensure that its service delivery, materials used and all resources including this website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. Disclaimer Healing India Creative Arts Staff continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan the website with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Https://www.healingindiaglass.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. Here For You If you are experiencing difficulty with any content on Https://www.healingindiaglass.com, have any recommendations or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. If you wish to report an accessibility issue, have any questions or need assistance, please contact Leisa for Customer Support as follows: